Privacy Policy

Last updated: [DD/MM/YYYY]

1. Who we are

This website is operated by Fuse. For the purposes of UK data protection law, the data controller is [Fuse legal entity name and company number], registered at Akenside Studios, 3 Akenside Hill, Newcastle upon Tyne, NE1 3UF. If you have any questions about this policy or your personal data, contact us at enquiries@fusecorp.co.uk or on 0330 333 1166.

[If Fuse is registered with the Information Commissioner’s Office, add the ICO registration number here.]

2. What information we collect

We collect information you give us directly, and some information automatically when you use the site.

Information you give us when you complete the contact form or get in touch:

• Your name and the company you represent
• Your email address and, if you provide it, your phone number
• The nature of your enquiry and any details you choose to include in your message

Information collected automatically when you visit:

• Technical data such as your IP address, browser type and device information
• Information about how you use the site, collected through cookies and any analytics tools we use [confirm which analytics you run, for example Google Analytics, and add or remove as needed]

3. How we use your information

We use your information to:

• Respond to your enquiry and provide the information or services you have asked about
• Communicate with you about a potential or existing business relationship
• Maintain and improve the website and understand how it is used
• Meet our legal and regulatory obligations

[If you intend to send marketing emails or newsletters, describe that here and explain how people can opt in and opt out.]

4. Our legal basis

Under UK GDPR we rely on the following lawful bases for processing your information:

• Legitimate interests, to respond to enquiries and run our business, where this is not overridden by your rights
• Consent, where you have agreed, for example to non-essential cookies or marketing [adjust to match what you actually do]
• Legal obligation, where we are required to process information to comply with the law

5. Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us run the business and the website, for example email, hosting and CRM providers, and only so far as they need it to provide their service. [List your actual providers, for example your hosting provider, email service and any CRM.] We may also disclose information where required by law.

6. How long we keep it

We keep your information only as long as necessary for the purposes set out above, or as required by law. [Set out your actual retention periods, for example enquiry records kept for X months or years.]

7. Your rights

Under UK data protection law you have the right to access the personal data we hold about you, to have it corrected or deleted, to restrict or object to its processing, and to data portability. To exercise any of these rights, contact us at enquiries@fusecorp.co.uk. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk if you are unhappy with how we have handled your information.

8. Security

We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to protect your data and keep our measures under review.

9. Other websites

Our site links to other websites, including the Fuse Connectivity Checker and our other domains. This policy applies only to this website, so we encourage you to read the privacy policies of any other sites you visit.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.